White, John G.Kruger, ChristaSnyman, Willem D.2011-01-122011-01-122008White, JG, Kruger, C & Snyman, WD 2008, 'Development and implementation of communication skills in dentistry : an example from South Africa', European Journal of Dental Education, vol. 12, no. 1, pp. 29-34. [http://www3.interscience.wiley.com/journal/117991785/home-5883&site=1]1396-5883http://hdl.handle.net/2263/15689Dental students should realise early in their careers - in dental school - the importance of developing and mastering sound relational communication skills with patients. As a result, the aim of this study was to develop and implement a curriculum in relational communication skills for third year dental students.enWiley-Blackwell. This is the pre-peer reviewed version of the following article: White, JG, Kruger, C & Snyman, WD 2008, 'Development and implementation of communication skills in dentistry : an example from South Africa', European Journal of Dental Education, vol. 12, no. 1, pp. 29-34, which has been published in final form at www.interscience.wiley.com.Communication skills teachingCurriculum developmentCustomer relationship management (CRM)Dentist-patient relationshipStandardised patientPreprint Article