Burford, NancyVan der Westhuizen, Erica E.Croft, Vicki F.International Conference of Animal Health Information Specialists (5th : 2005 : Onderstepoort, South Africa)2008-08-042008-08-0420052007Burford, N 2006, 'Benchmarking; pathway to knowledge sharing', in Van der Westhuizen, EE & Croft, V (eds), Running wild, running free: capturing, harnessing and disseminating knowledge flows in support of animal health: 5th International Conference of Animal Health Information Specialists, 4-7 July 2005, Onderstepoort, South Africa, University of Pretoria, Veterinary Science Library, Pretoria, pp. 126-127.1868565482http://hdl.handle.net/2263/6450Includes bibliographical referencesThis paper explores the possibilities of benchmarking technical services operations and collections in veterinary libraries. Collections are areas most often measured in surveys by numbers alone. A technical services operation involves much more than those final tallies. Benchmarking is a means of identifying best practice in those processes to improve performance. This paper focuses on the intersection between collection development and acquisitions. Specifically, how do libraries identify, select and acquire materials (in all formats) in veterinary medicine? How well plans work for print materials in veterinary libraries? What other methods are used to identify and acquire veterinary resources? Possible measurements include: total amount of veterinary materials added, number of materials acquired through approval plans, number of materials acquired through other means, and number of staff/librarians involved in process of discovery.69420 bytes2 p. : col. photoapplication/pdfen©University of PretoriaICAHIS proceedingsBenchmarkingVeterinary librariesTexas A&M University LibrariesCollection developmentBenchmarking (Management)Collection development (Libraries)Text