Terblanche, Lourie2017-06-272017-06-2720172017Nxumalo, L 2017, An investigation into the trends and patterns of requests for proposals for Employee Assistance Programmes (EAPs) from ICAS Southern Africa, MSocSci Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/61096>S2017http://hdl.handle.net/2263/61096Mini Dissertation (MSocSci)--University of Pretoria, 2017.The study aimed to investigate the trends and patterns in Requests for Proposals (RFPs) for Employee Assistance Programme (EAP) services from ICAS Southern Africa. The sample was forty RFPs from the public and private sectors. The sample of forty was drawn from the ICAS Southern Africa archives of RFPs for 2012 to 2016, using probability sampling. The quantitative research approach was followed, using document analysis design. The researcher utilised the content analysis technique to extract the information from the RFPs and quantify it into a coding sheet. The findings reflect changes in requests for EAP services by corporate clients in South Africa over the past five years. There was a trend towards the integration of services from the EAP, Health and Wellness, Work-life and other related fields. The service delivery models requested also showed changes with electronic services emerging strongly, which presents an opportunity for the three fields to further integrate and provide holistic services.en© 2017 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.Employee Assistance Programme (EAP)UCTDMini Dissertation