Feisst, Markus2008-10-092008-10-092008-10-09http://hdl.handle.net/2263/7481Paper presented at the Eduvate 2008 Conference "Education Innovation Quest: A Century in the Service of Knowledge" 25 - 27 June 2008, University of Pretoria, Pretoria, South Africa.Department for Education Innovation, University of PretoriaOnline student servicesEDUVATE ConferenceOnline information servicesStudent service -- South AfricaInformation services -- User educationUser interfaces (Computer systems)Human-computer interactionEducation -- CongressesEducational innovationsMaking online student services more user friendlyEvent