Unknown2006-07-252006-07-252006-04-01‘Investing in human capital’ 2006, SERVAMUS, 1 April, p. 38.http://hdl.handle.net/2263/562Prof. Jonathan Jansen was the keynote speaker at the OD-ETDP Graduation ceremony. He had the audience's full attention with the remarks that he made regarding service delivery by the public sector.458995 bytesapplication/pdfenPermission obtained from SAMedia to publish newspaper article in UPSpace. Visit https://www.up.ac.za/dspace/bitstream/2263/1151/1/samedia.txt to view permission note.Service deliveryTrainingWorkAttitudesPublic serviceDepartment of Home AffairsElectricity DepartmentTshwane Metropolitan ServiceSouth African Police ServiceTrustInvesting in human capitalText