Mphela, Austin2023-07-312023-07-312022-09Mphela, A. 2022, 'Better understanding and not just "an app" needed to improve public transport', Civil Engineering, vol. 30, no. 8, pp. 28-30.0965-089X (print)1751-7672 (online)http://hdl.handle.net/2263/91734When I started my vacation work at the CSIR, I was asked what innovation would be necessary to improve public transport. I immediately said we need apps for a number of interventions. At the top of the list was an app for people with disabilities. I also indicated that throwing the book at minibus taxi operators would go a long way to improving services. However, I was short on specifics.en© ICE Publishing.InnovationPublic transportMinibus taxi operatorsPeople with disabilitiesSDG-09: Industry, innovation and infrastructureSDG-11: Sustainable cities and communitiesArticle