Wall, KevinIve, OlivierBhagwan, JayBirkholtz, WayneLupuwana, NocaweShaylor, Esther2015-06-032015-06-032014-02Wall, K, Ive, O, Bhagwan, J, Birkholtz, W, Lupuwana, N & Shaylor, E 2014, 'Social franchising partnership creates jobs : Part 1', IMIESA, vol. 39, no. 2, pp. 29-34.0257-1978http://hdl.handle.net/2263/45386Based on a presentation at the annual IMESA conference “Municipal Engineering: Meeting People’s Needs”, held in Port Elizabeth, October 2013.AN INNOVATIVE Eastern Cape infrastructure and job creation project is meeting people’s needs through quality service delivery for the community, by the community. In part one of this two-part feature, social franchising is defined and the training, expectations, services and projects of a pilot study are examined.en-US© 2014 3SMedia. All Rights Reserved.Mutual support and incentivesSocial franchising partnershipFranchise partnersMunicipalitiesProvincial departmentsWater and sanitation servicesSouth Africa (SA)TrainingFundingEstablishing responsibilitiesOrder of responsibilitiesArticle