Ebersohn, L. (Liesel)Eloff, IrmaSwanepoel-Opper, Ancois2011-03-302011-03-302010Ebershn, L, Eloff, I & Swanepoel-Opper, A 2010, '‘Memory boxes’ as tool for community-based volunteers', Education as Change, vol. 14, no. 1, pp. S73–S84. [http://www.journals.co.za/ej/ejour_edchange.html]1682-32061947-9417 (online)10.1080/16823206.2010.517930http://hdl.handle.net/2263/16156This article describes an action research intervention to augment community-based volunteer counsellors’ support capacity. We conducted a case study with purposefully selected community-based volunteers (N=30). From a narrative and positive psychology framework we developed and implemented an intervention which focused on memory box-making (MBM). The participants’ ranges of psychosocial competencies were explored pre- and post-intervention by way of observation, focus-group discussions, as well as informal conversational interviews. We found that the volunteers acquired the skills and applied them competently.en© 2010 The University of JohannesburgCommunity-based volunteersMemory box-makingPsychosocial supportVolunteer workers in community developmentMemory -- Psychological aspectsArticle