Hammes, Monica M.P.2007-05-232007-05-232007-05-23http://hdl.handle.net/2263/2481In 2003 the University of Pretoria was one of two institutions who piloted the new institutional audit process of the [South African]Council for Higher Education's Higher Education Quality Committee. The presentation describes the University Library's experience and how it impacted on quality assurance in the library.527077 bytesapplication/pdfenAuthorHEQCAuditCouncil on Higher Education (South Africa) -- Higher Education Quality CommitteeQuality assurance -- Education (Higher) -- South AfricaUniversity of PretoriaPresentation