Yadavalli, Venkata S. SarmaFerreira, Charlotte E.University of Pretoria. Faculty of Engineering, Built Environment and Information Technology. Dept. of Industrial and Systems Engineering2012-01-312012-01-312011-102011http://hdl.handle.net/2263/17972Thesis (B Eng. (Industrial and Systems Engineering))--University of Pretoria, 2011.To help enable the company to match their workforce to their workload, Holt-Winters and Ad Hoc forecasting techniques were used to forecast the number of technicians that will be required in each region.45 pagesPDFenCopyright: University of PretoriaMini-dissertations (Industrial and Systems Engineering)ForecastingTelecommunicationText