Mabotja, J.K.Van Heerden, J.H. (Jan Horn), 1957-2008-03-182008-03-182005-12Mabotja, JK & Van Heerden, JH 2005, 'A country comparison of best practices in the telecommunications sector', Journal of Public Administration, vol. 40, no. 4.1, pp. 716-729. [http://www.saapam.co.za/]0036-0767http://hdl.handle.net/2263/4754South African telecommunications industry is in the process of being liberalized. There are concerns with regard to high telecommunications prices that may hamper the delivery of broadband services, job creation and the bridging of the digital divide. This article explores delivery of telecommunications services in the international arena to detect what could be viewed as best practices. The aim is to analyze and thereafter to recommend a policy that can be applied in the South African environment with a possibility of a successful liberalized industry.222605 bytesapplication/pdfenSouth African Association for Public Administration and ManagementSouth African telecommunications servicesInternational telecommunications servicesHigh telecommunications pricesLiberalization processTelecommunicationArticle