Schreuder, A.N.2013-09-072007-12-052013-09-072000-05-012007-12-052007-12-05Prinsloo, M 2007-12-05, Empirical testing of a customer relationship management model in consumer Internet services, MCom Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/30112>http://hdl.handle.net/2263/30112Dissertation (MCom)--University of Pretoria, 2007.Please read the abstract (Synopsis) in the section, 00front of this document© 2007 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.Internet marketingCustomer relations managementUCTDDissertationhttp://upetd.up.ac.za/thesis/available/etd-12052007-135524/