Ramparsad, Sherin2020-04-062020-04-062020/04/012019Sitharam, K 2019, Influence of intrinsic and extrinsic rewards in intention to turnover within the knowledge worker base of financial services, MBA Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/74025>http://hdl.handle.net/2263/74025Mini Dissertation (MBA)--University of Pretoria, 2019.Major Theme: The growing dependency on knowledge workers within the global economy, coupled with a shortage of said workers, has resulted in a greater emphasis on reducing the intention to turnover of this worker segment. Substantial effort has been placed into understanding the role of rewards on worker retention and this study used a total rewards framework to understand which components held the greatest influence over reducing knowledge worker intention to turnover. It went further to overlay employee motivation theory to understand the reasons for particular components Research Purpose: The purpose of this research was to provide a deeper, broader understanding of the rewards preferences of knowledge workers with the financial services sector of South Africa. Research Methodology: This study utilised a quantitative methodology. 186 financial sector knowledge workers participated in a self-administered digital questionnaire. Convenience non-probability sampling was utilised. The WorldatWorks Total Rewards models was used to form the research questionnaire. Comparisons of independent and dependent variables were performed from the data within SPSS, as well as the variance therein. Main outcomes/findings: This study was able to successfully show that knowledge workers within the financial service sector of South Africa have a significant difference in perception towards intrinsic and extrinsic rewards, with the former showing a greater preference amongst the sample. It was also found that there is a significant difference in the value perceived for intrinsic and extrinsic rewards when assessing against age and generational bands. Finally, this study was able to prove that total rewards and intrinsic rewards have a significant negative relationship with intention to turnover.en© 2020 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.UCTDMini Dissertation15025587