Kriel, Hilda A.J.Hammes, Monica M.P.2009-03-302009-03-302003-10-282009-03-30http://hdl.handle.net/2263/9396Presentation presented at Library Connect Seminar, 28/10/2003, Stellenbosch13.21MB54 slidesMicrosoft PowerPointenCopyright electronic version: University of PretoriaRelationship marketingMarketing plansScienceDirectInformation storage and retrieval systems -- MarketingElectronic journalsPresentation