Mathu, Ken2019-05-092019-05-092019-03-26Mathu, K.M., 2019, ‘The information technology role in supplier-customer information-sharing in the supply chain management of South African small and medium-sized enterprises’, South African Journal of Economic and Management Sciences 22(1), a2256. https://DOI.org/10.4102/sajems.v22i1.2256.1015-8812 (print)2222-3436 (online)10.4102/sajems.v22i1.2256http://hdl.handle.net/2263/69084BACKGROUND : The study background looked at the advent of supply chain management in the last generation which ushered in technology that drives information-sharing within, and across enterprises. The information flow facilitates synchronisation of business activities, such as relationship-building, supply chain management among others. AIM : The aim of the study was to investigate how information technology (IT) application in the South African small and medium-sized enterprises (SMEs) enhanced supplier-customer information sharing. SETTING : Interviews were conducted with SMEs samples that comprised mixed ownermanagers from food, and general trading SMEs in Gauteng Province of South Africa. METHODS : A qualitative research methodology was used, and a non-probability sampling process was pursued. RESULTS : The results indicated that IT application in the South African SMEs enhanced suppliercustomer information-sharing, as it improved interaction through supply chain collaboration and integration. CONCLUSION : The conclusion of the study highlighted that IT application in enterprises as obtained from South African SMEs enhanced supplier-customer information-sharing.en© 2019. The Authors. Licensee: AOSIS. This work is licensed under the Creative Commons Attribution License.CollaborationInformation sharingIntegrationSupply chain managementInformation technology (IT)South Africa (SA)Small and medium-sized enterprises (SMEs)Supplier-customer information sharingArticle