New technologies in the field of tourist guiding: threat or tool?
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Date
Authors
De la Harpe, Michelle
Sevenhuysen, Karina
Journal Title
Journal ISSN
Volume Title
Publisher
Istanbul University
Abstract
This article examines the impact of new technologies on the field of tourist guiding. It has been found throughout the
preliminary research that a large gap in this field exists in academic literature. It is therefore important to study the role
of the tourist guide in this era of emerging technologies, both in and outside the museum spectrum, to better understand
the future place that tourist guiding will have in the tourism industry. Different types of new technologies are examined in
relation to the field of tourist guiding, and the various benefits and limitations of these technologies are also discussed.
It can be argued that only when embracing the positive aspects of both new technologies and tourist guiding can one
offer tourists the best experience in the digital age. This realisation can greatly impact the way in which tourism managers
design tourist experiences and tourist guides interact with both technology and tourists.
Description
Keywords
Tourist guide, New technologies, Apps, Smartphones, Virtual tours
Sustainable Development Goals
Citation
De la Harpe, M. & Sevenhuysen, K. (2020). New technologies in the field of tourist guiding: Threat or tool? Journal of
Tourismology, 6(1), 13-33. https://doi.org/10.26650/jot.2020.6.1.0009.