Exploring the role of a music therapy intervention in an Employee Wellness Organisation

Abstract

There are a number of organisations offering Employee Wellness Programs (EWPs) to South African companies, while other businesses have established their own in-house EWPs. Broadly speaking, EWPs are designed to promote employee wellbeing in order to increase productivity. The purpose of this qualitative research study was to determine whether a music therapy intervention could address employee wellness needs.

A single music therapy workshop was conducted with five participants who were employees at a South African Employee Wellness Organisation. The workshop comprised active and receptive music therapy techniques. Participants were interviewed in a focus group after the workshop. Data were prepared by means of thick description and transcription and were analysed using thematic analysis. The following themes were identified: ‘making and feeling connections’, ‘navigating boundaries, ambiguity and change’, ‘quality of group music-making’, ‘the workshop experience’, ‘personal development’ and ‘team building’.

Findings indicate that the music therapy intervention addressed wellness needs associated with personal development and team building. Reflection was shown to have a significant relationship with both personal development and team building. Other notable relationships within these categories included stress-relief, acknowledging diversity and increased trust in the group.

A model was proposed illustrating the embedded and interconnected conditions present during the workshop that addressed the employee wellness needs of team building and personal development.