Remembering what the doctor said : use of patient information leaflets given during O&G consultation

Abstract

Women consulting with O&G specialists are frequently in situations where important decisions must be made. These women receive detailed information on illness, treatment options and prognosis. Memory of medical information is therefore essential to understand recommended treatment. Ley’s model of effective communication in medical practice highlights the importance of memory, understanding of information and satisfaction with treatment. It is estimated that 40-80% of medical information provided by healthcare workers is forgotten immediately. The greater the amount of information provided; the smaller the proportion correctly recalled.