KMS as a sustainability strategy during a pandemic

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Authors

Maramba, George
Smuts, Hanlie
Adebesin, Funmi
Hattingh, Maria J. (Marie)
Mawela, Tendani

Journal Title

Journal ISSN

Volume Title

Publisher

MDPI

Abstract

The 21st century world never anticipated a scenario in which it would be thrown into disarray by a fast-spreading viral disease, during which governments hastily had to enforce curfews by imposing travel and social gathering restrictions in order to contain it. The coronavirus disease of 2019 disrupted global supply chains and economies and caused death in every part of the world. Health departments and hospitals became the centres of attention as healthcare workers battled to save the lives of the infected. Governments struggled to calm citizens as the spread of incorrect and, sometimes, malicious information dominated all social media channels. The absence of established knowledge-sharing strategies and channels, knowledge about the disease or how to deal with the pandemic exacerbated the situation. This study investigates knowledge management systems as a sustainability strategy during a pandemic from three perspectives: understanding the disease, sourcing the required drugs and communicating with the citizens during a pandemic. The researchers adopted a survey research strategy for the study. The study makes an essential contribution to the value of KMS and the need to adopt them in the healthcare sector, particularly when faced with pandemics such as COVID-19.

Description

DATA AVAILABILITY STATEMENT : The data used to perform supply chain simulation was obtained from the three authenticated websites namely, Statistics South Africa, National Institute for Communicable Diseases and the Department of Health COVID-19 official site. The websites are listed below; Population data: Statistics South Africa: https://www.statssa.gov.za/ accessed 5 June 2023. COVID-19 Statistical data: National Institute of Communicable Diseases: https://www.nicd.ac. za/wp-content/uploads/2021/ accessed 5 June 2023. Department of Health COVID-19 website: https://sacoronavirus.co.za/covid-19-daily-cases/ accessed 26 February 2023.

Keywords

Knowledge management systems, Supply chain models, Electronic supply chain systems, Sustainable knowledge management systems, eHealth, e-Solutions during a pandemic

Sustainable Development Goals

None

Citation

Maramba, G.; Smuts, H.; Adebesin, F.; Hattingh, M.; Mawela, T. KMS as a Sustainability Strategy during a Pandemic. Sustainability 2023, 15, 9158. https://DOI.org/10.3390/su15129158.