Development of a framework for a successful outsourcing process: what are the criteria for successful outsourcing ?

dc.contributor.advisorAdetunji, Olufemi
dc.contributor.authorZambesi, Samantha
dc.contributor.otherUniversity of Pretoria. Faculty of Engineering, Built Environment and Information Technology. Dept. of Industrial and Systems Engineering
dc.date.accessioned2012-01-31T11:26:28Z
dc.date.available2012-01-31T11:26:28Z
dc.date.created2011
dc.descriptionThesis (B Eng. (Industrial and Systems Engineering))--University of Pretoria, 2011.en_US
dc.description.abstractThis paper sets out as managers’ guideline into making the right outsourcing decisions. The research explores those activities critical to the success of an outsourcing project. This is achieved through a comprehensive literature study around the four phases of outsourcing; the decision making phase, selection and negotiation phase, the transition phase and the management phase. The project further investigates how well these activities are implemented in South African industries.en_US
dc.format.extent87 pagesen_US
dc.format.mediumPDFen_US
dc.identifier.urihttp://hdl.handle.net/2263/17961
dc.languageen
dc.language.isoenen_US
dc.publisherUniversity of Pretoria. Faculty of Engineering, Built Environment and Information Technology. Dept. of Industrial and Systems Engineering
dc.rightsCopyright: University of Pretoriaen_US
dc.subjectMini-dissertations (Industrial and Systems Engineering)en_US
dc.subjectCritical success factorsen_US
dc.subjectOutsourcing framework
dc.subjectBalanced scorecard
dc.titleDevelopment of a framework for a successful outsourcing process: what are the criteria for successful outsourcing ?en_US
dc.typeTexten_US

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