Navigating market turbulence : a configurational perspective of ambidextrous innovation in strengthening organizational resilience in sub- Saharan Africa

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NISC Pty (Ltd) and Informa UK Limited, trading as Taylor & Francis Group

Abstract

This study investigates the relationship between ambidextrous innovation capabilities and organizational resilience in Micro, Small, and Medium-Sized Enterprises (MSMEs) in Ghana, with a focus on the moderating role of external market turbulence. Drawing on data from 285 MSMEs, the research adopts a quantitative approach, employing confirmatory factor analysis and Hayes PROCESS Macro to test the hypotheses. The findings reveal that ambidextrous innovation – comprising both exploitative and exploratory dimensions – positively influences organizational resilience, enabling firms to adapt to challenges and capitalize on opportunities. Additionally, the study highlights the significant moderating effect of external market turbulence, wherein higher turbulence levels strengthen the positive impact of ambidextrous innovation on resilience. These results contribute to the literature on innovation and resilience by providing empirical evidence from the sub-Saharan African context, particularly in MSMEs operating in volatile markets. Theoretical and practical implications are discussed, with recommendations for MSMEs to foster balanced innovation capabilities to enhance their resilience in uncertain environments. The study also identifies areas for future research, including exploring additional contextual variables and expanding similar studies to other regions.

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Keywords

Ambidextrous innovation, Organizational resilience, Micro, small, and medium-sized enterprises (MSMEs), Market turbulence, Sub-Saharan Africa (SSA)

Sustainable Development Goals

SDG-17: Partnerships for the goals

Citation

Andrews Osei Okrah, Nathaniel Boso & Henry Kofi Mensah (2025) Navigating market turbulence: A configurational perspective of ambidextrous innovation in strengthening organizational resilience in sub-Saharan Africa, Africa Journal of Management, 11:2, 152-175, DOI: 10.1080/23322373.2025.2514999.