Designing for Humanity in the Age of Automation

Abstract

As automation, artificial intelligence, and data-driven systems reshape the nature of work, the urgency for human-centred design has never been greater. In this session, we'll explore how UX practitioners can position human values, needs, and agency at the core of rapidly evolving technological ecosystems. Drawing on research from across Africa and global trends, the talk will explore how inclusive, empathetic design can bridge the growing gap between digital systems and human users—particularly those at risk of being left behind. From reimagining workplace interfaces to designing for equity in algorithmic decision-making, this session will provide practical insights on how to ensure that digital transformation enhances, rather than erodes, human dignity, creativity, and connection. In the age of automation, design is not just about usability - it is about shaping the future of work itself.