Lifting the curtain on unfilled interlending requests

dc.contributor.author	Visser, Heidi
dc.contributor.author	Zambri, Janet Teresa
dc.contributor.email	heidi.visser@up.ac.za	en
dc.date.accessioned	2007-08-28T07:11:55Z
dc.date.available	2007-08-28T07:11:55Z
dc.date.created	2007-08-20
dc.date.issued	2007-08-28T07:11:55Z
dc.description	Presented at the World Library and Information Congress (WLIC): 73rd IFLA General Conference and Council, 20 August 2007. Document Delivery and Resource Sharing Section. URL: http://www.ifla.org/IV/ifla73/index.htm	en
dc.description.abstract	Unfilled interlending requests are usually not openly discussed as they reflect negatively on libraries that strive to render a reliable service. Thus it is not strange that there has been little or no published research on this topic. People have speculated on the reasons for unfilled requests, but these thoughts have never been verified. This presentation takes an in-depth look at unfilled requests.	en
dc.format.extent	41016 bytes
dc.format.mimetype	application/pdf
dc.identifier.uri	http://hdl.handle.net/2263/3360
dc.language.iso	en	en
dc.rights	IFLA	en
dc.subject	Interlending requests	en
dc.subject	IFLA 2007
dc.subject.lcsh	Interlibrary loans	en
dc.title	Lifting the curtain on unfilled interlending requests	en
dc.type	Text	en