The role of leadership in technology adoption in the South African mining industry
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South African Institute of Mining and Metallurgy
Abstract
This article discusses the critical role of leadership in the technology adoption process within organizations, particularly in industries like mining, where innovation is essential for maintaining competitiveness and operational efficiency. It highlights the limitations of traditional technology adoption models, such as the Technology Acceptance Model (TAM), Diffusion of Innovations (DOI), and Unified Theory of Acceptance and Use of Technology (UTAUT), which focus on individual factors and overlook the strategic and organizational roles of leadership. The study proposes the Ambidextrous Leadership-Technology Adoption (ALTA) model, which integrates leadership styles such as transformational, transactional, adaptive, and ambidextrous
leadership into the technology adoption process. The model emphasizes the balance between exploration (fostering innovation) and exploitation (ensuring operational efficiency). The findings suggest that transformational leadership fosters innovation by encouraging risk-taking and creativity, while transactional leadership ensures efficient technology integration. The article also identifies key barriers to technology adoption, such as organizational resistance to change, which can be mitigated through adaptive leadership that addresses employee concerns. The research emphasizes the importance of a supportive organizational culture and cross-functional collaboration, which are essential for successful technology adoption. The study concludes by offering practical recommendations for leaders to foster a culture of innovation, manage resistance, and balance short-term efficiency with long-term technological advancement.
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Keywords
Leadership, Technology adoption, Innovation, Ambidextrous leadership, Transformational leadership, Transactional leadership, Organizational culture, Mining industry, SDG-08: Decent work and economic growth, SDG-09: Industry, innovation and infrastructure, Technology acceptance model (TAM), Unified theory of acceptance and use of technology (UTAUT), Diffusion of innovations (DOI)
Sustainable Development Goals
SDG-08:Decent work and economic growth
SDG-09: Industry, innovation and infrastructure
SDG-09: Industry, innovation and infrastructure
Citation
Mokganya, P.J., Webber-Youngman, R.C.W., Uys, J., and Olwagen, J. 2024. The role of leadership in technology adoption in the South African mining industry. Journal of the Southern African Institute of Mining and Metallurgy, vol. 124, no.11, pp. 617–630, doi: 10.17159/2411-9717/2220/2024.