Development of a bus shelter warrant and prioritisation - towards enhanced resource utilisation and passenger experience ; go george bus service

Abstract

Public Transport (PT) plays a critical role in fostering urban development and social equity. PT systems are also vital for reducing traffic congestion, minimising environmental impact, and providing accessible mobility options for diverse populations. Effective PT planning is essential for maximising these benefits, requiring a comprehensive understanding of urban dynamics, demographic trends, and much more. One aspect of PT planning is the effective use and placement of PT infrastructure such as shelters at bus stops. In South Africa, there is a need to develop guidelines guiding the implementation of shelters at bus stops. This paper sets out guidelines developed for the GO GEORGE bus service currently operating in George, by introducing a model to use for the warranting and prioritisation of shelters at bus stops. The two main objectives of the warrant and prioritisation model are: enrichment of passenger experience and the optimal use of available funds. The model was developed by considering studies and guidelines used around the world. As well as, considering characteristics unique to George, a common example of a South African city. This paper aims to guide policymakers and stakeholders to develop an approach, using both qualitative and quantitative data. The proposed approach is aimed to guide the effective implementation of bus stop infrastructure (such as shelters) to enhance mobility, promote inclusivity, and foster sustainable development in South African cities. While noting the various challenges applicable to South Africa such as, limited resources and a diverse population.