Development and implementation of communication skills in dentistry : an example from South Africa

Loading...
Thumbnail Image

Date

Authors

White, John G.
Kruger, Christa
Snyman, Willem D.

Journal Title

Journal ISSN

Volume Title

Publisher

Wiley-Blackwell

Abstract

Dental students should realise early in their careers - in dental school - the importance of developing and mastering sound relational communication skills with patients. As a result, the aim of this study was to develop and implement a curriculum in relational communication skills for third year dental students.

Description

Keywords

Communication skills teaching, Curriculum development, Customer relationship management (CRM), Dentist-patient relationship, Standardised patient

Sustainable Development Goals

Citation

White, JG, Kruger, C & Snyman, WD 2008, 'Development and implementation of communication skills in dentistry : an example from South Africa', European Journal of Dental Education, vol. 12, no. 1, pp. 29-34. [http://www3.interscience.wiley.com/journal/117991785/home-5883&site=1]