Development and implementation of communication skills in dentistry : an example from South Africa
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Date
Authors
White, John G.
Kruger, Christa
Snyman, Willem D.
Journal Title
Journal ISSN
Volume Title
Publisher
Wiley-Blackwell
Abstract
Dental students should realise early in their careers - in dental school - the importance of developing and mastering sound relational communication skills with patients. As a result, the aim of this study was to develop and implement a curriculum in relational communication skills for third year dental students.
Description
Keywords
Communication skills teaching, Curriculum development, Customer relationship management (CRM), Dentist-patient relationship, Standardised patient
Sustainable Development Goals
Citation
White, JG, Kruger, C & Snyman, WD 2008, 'Development and implementation of communication skills in dentistry : an example from South Africa', European Journal of Dental Education, vol. 12, no. 1, pp. 29-34. [http://www3.interscience.wiley.com/journal/117991785/home-5883&site=1]