Drivers and barriers to the adoption of digital technologies in the mining industry in a developing country

Abstract

To enhance digital technology adoption in South Africa's mining industry, it is critical to understand the unique drivers and barriers specific to this sector within a developing economy. This study investigates these factors by focusing on mining as a resource-intensive and economically vital industry, applying the Technology-Organisation-Environment (TOE) framework enriched by the insights from the Diffusion of Innovation (DOI) theory and the Technology Acceptance Model (TAM). A qualitative exploratory methodology was employed, involving 16 semi-structured interviews with executives, managers, and industry experts from South Africa's mining industry. Findings reveal that adaptability, organisational readiness, and external environmental support are key enablers of adoption, while regulatory uncertainty, financial constraints, and a shortage of skilled professionals act as significant barriers. The study underscores the importance of collaborative strategies, such as public-private partnerships and union engagement, in mitigating these barriers. These approaches enhance resource allocation and address systemic challenges like skill shortages. By extending the TOE framework to include collaborative mechanisms, this research provides actionable recommendations for policymakers and industry leaders. Emphasis is placed on fostering supportive regulatory environments and strengthening partnerships to promote digital technology adoption. These findings offer a foundation for refining adoption frameworks in developing economies and guiding future research in this field.