UK Metropolitan police : reverse mentoring in a small pilot programme aiming to build community trust

dc.contributor.authorMoore, Amy
dc.contributor.authorJohnstone, Rhys
dc.contributor.emailmoorea@gibs.co.zaen_US
dc.date.accessioned2024-08-29T09:26:05Z
dc.date.available2024-08-29T09:26:05Z
dc.date.issued2024-01
dc.description.abstractRESEARCH METHODOLOGY : The case was written from secondary materials. CASE OVERVIEW/SYNOPSIS : This case is designed to support learning objectives in a Human Relations class of a university management course. The case explores how the UK Metropolitan police, working with the Girls’ Network, piloted a reverse mentoring programme for six months in 2021. Three senior officers were mentored by a trio of teenage girls from disadvantaged London boroughs. The aim of the programme was to address falling trust in the police by creating more understanding and empathy in the mentees for the issues facing the communities where the mentors lived, and to give the mentors more confidence from the experience of representing their communities. Each mentor–mentee pair focused on a specific policing issue that was relevant to the mentor’s neighbourhood: knife crime, domestic abuse or social inequality. Through the process, the senior Met police officers gained a deeper understanding of the challenges in the communities they served. Now that the pilot had been completed, the Met faced a decision point. Should the programme be spread further through the Met?Through reading and discussing the case, students are expected to explore the importance of empathy in the workplace and how reverse mentoring, when having the right support and overall intent, could be used in organisations. COMPLEXITY ACADEMIC LEVEL : This case is appropriate for university management courses. This case has a difficulty level appropriate for undergraduate and postgraduate courses. This case could be incorporated into a unit on human behaviour, leadership or coaching.en_US
dc.description.departmentGordon Institute of Business Science (GIBS)en_US
dc.description.librarianhj2024en_US
dc.description.sdgSDG-04:Quality Educationen_US
dc.description.urihttps://www.emerald.com/insight/browse/case-studies?collections=TCJen_US
dc.identifier.citationMoore, A.F. and Johnstone, R. (2024), "UK Metropolitan police: reverse mentoring in a small pilot programme aiming to build community trust", The CASE Journal, Vol. 20 No. 1, pp. 126-138. https://doi.org/10.1108/TCJ-07-2022-0129.en_US
dc.identifier.issn1544-9106
dc.identifier.other10.1108/TCJ-07-2022-0129
dc.identifier.urihttp://hdl.handle.net/2263/97925
dc.language.isoenen_US
dc.publisherEmeralden_US
dc.rights© 2023, Emerald Publishing Limited.en_US
dc.subjectCase studyen_US
dc.subjectMentoringen_US
dc.subjectHuman resource managementen_US
dc.subjectLeadershipen_US
dc.subjectSDG-04: Quality educationen_US
dc.titleUK Metropolitan police : reverse mentoring in a small pilot programme aiming to build community trusten_US
dc.typePostprint Articleen_US

Files

Original bundle

Now showing 1 - 1 of 1
Loading...
Thumbnail Image
Name:
Moore_UK_2024.pdf
Size:
112.19 KB
Format:
Adobe Portable Document Format
Description:
Postprint Article

License bundle

Now showing 1 - 1 of 1
Loading...
Thumbnail Image
Name:
license.txt
Size:
1.71 KB
Format:
Item-specific license agreed upon to submission
Description: