Multi-stakeholder assessment of a mobile and temporarily interconnected systems prototype : People-First Tourism

Abstract

While tourism has often been proposed as a mechanism for equitable and sustainable development in developing countries, most destination communities remain relegated to the role of passive “tourees” who are unable to participate in economic opportunities often controlled by tourism retail monopolies. Guided by information systems (IS) research on mobile and temporarily interconnected systems (MTIS), this work examines the ubiquitous nature of information services for users on the move. That is, users that are largely dependent on mobile telephones and temporary tourism services. Stakeholder interviews included local South African micro-entrepreneurs from under-resourced rural and peri-urban communities and other national and regional stakeholders. The findings informed the development and early implementation of a web marketplace for tourism micro-entrepreneurs (i.e., www.peoplefirsttourism.com) that bridges hyper-connected consumers with under-resourced microentrepreneurs who use simple mobile phones. Further, this study builds on interdisciplinary research to enrich discussions about ICT for Development (ICT4D). Keywords: Information