Determinants of team resilience

Abstract

The business environment is inherently subjected to adverse events that jeopardise its effectiveness, functionality, and advancement, necessitating an ever-broadening understanding how to overcome these events. To this end the phenomena of resilience is instructive. With organisations relying on team-based work arrangements to achieve the organisational goals, understanding how to overcome adversity at a team level is of particular interest. However, research in the field of team resilience remains limited. Considering the importance of team resilience, this research investigates the determinants of team resilience using the Stoverink et al. (2020) conceptual model. The model identified team potency, team capacity to improvise, team mental model of teamwork and team psychological safety as factors of team resilience. An online questionnaire was utilised to obtain data from individuals who are required to work together to achieve an organisational goal. The research employed a cross-sectional time horizon which resulted in a sample size of 220. Through multiple regression, it was determined that team potency, capacity to improvise and team mental model of teamwork are statistically significant determinants of team resilience. This research offers valuable insights on the determinants of team resilience that may add value to the business environment on improving a team’s resilience.