Improving service delivery:the good governance process

dc.contributor.authorMostert, F.J.
dc.contributor.authorHlabisa, B.C.
dc.contributor.authorMajola, S.C.
dc.contributor.otherSouthern African Transport Conference (21st : 2002 : Pretoria, South Africa)
dc.dateJuly 2002
dc.date.accessioned2008-11-11T05:11:38Z
dc.date.available2008-11-11T05:11:38Z
dc.date.issued2002-07
dc.descriptionThis paper was transferred from the original CD ROM created for this conference. The material on the CD ROM was published using Adobe Acrobat technology. The original CD ROM was produced by Document Transformation Technologies Postal Address: PO Box 560 Irene 0062 South Africa. Tel.: +27 12 667 2074 Fax: +27 12 667 2766 E-mail: doctech@doctech.co.za URL: http://www.doctech.co.zaen_US
dc.description.abstractPaper presented at the 21st Annual South African Transport Conference 15 - 18 July 2002 "Towards building capacity and accelerating delivery", CSIR International Convention Centre, Pretoria, South Africa.en_US
dc.identifier.citationMostert, FJ, Hlabisa, BC & Majola, SC 2002, 'Improving service delivery:the good governance process', Paper presented to the 21st Annual South African Transport Conference, South Africa, 15 - 18 July.en_US
dc.identifier.isbn0620288558
dc.identifier.urihttp://hdl.handle.net/2263/7848
dc.languageeng
dc.language.isoenen_US
dc.publisherSATCen_US
dc.relation.ispartofSATC 2002
dc.rightsUniversity of Pretoriaen_US
dc.subjectBatho Pele white paperen_US
dc.subjectGood Governance Programmeen_US
dc.subjectKwaZulu-Natal Department of Transport (KZNDOT)en_US
dc.subjectTransformation of the public serviceen_US
dc.subject.lcshTransportation -- South Africa -- Congressesen
dc.subject.lcshTransportation -- Standards -- South Africa -- Congressesen
dc.subject.lcshPublic administration -- Standards -- South Africa -- Congressesen
dc.subject.lcshPublic officers -- Training of -- South Africaen
dc.subject.lcshCivil service -- Standards -- South Africa -- Congressesen
dc.subject.lcshSouth Africa -- Politics and government -- Congressesen
dc.titleImproving service delivery:the good governance processen_US
dc.typePresentationen_US

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