A model for understanding diagnostic imaging referrals and complex interaction processes within the bigger picture of a healthcare system
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Date
Authors
Makanjee, Chandra Rekha
Bergh, Anne-Marie
Hoffmann, Willem Abraham
Journal Title
Journal ISSN
Volume Title
Publisher
Elsevier
Abstract
Using experiences from the South African public healthcare system with limited resources, this review
proposes a model that captures a holistic perspective of diagnostic imaging services embedded in a
network of negotiated decision-making processes. Professional interdependency and interprofessional
collaboration, cooperation and coordination are built around the central notion of integration in order to
achieve a seamless transition through the continuum of various types of services needed to come to a
diagnosis. Health-system role players interact with patients who enter the system from the perspective
of their life-world. The distribution of diagnostic imaging services e within one setting or at multiple
levels of care e demonstrates how fragments of information are filtered, interpreted and transformed at
each point of care. The proposed model could contribute to alignment towards a common goal: services
providing holistic quality of care within and beyond a complex healthcare system.
Description
Keywords
Health system, Delivery of healthcare, Patient care team, Referral and consultation, Integration, Interpretation
Sustainable Development Goals
Citation
Makanjee, CR, Bergh, A-M, Hoffman, WA 2014, 'A model for understanding diagnostic imaging referrals and complex interaction processes within the bigger picture of a healthcare system', Radiography, vol. 20, no. 2, pp. 153-157.