Performance management systems and digital transformation in the manufacturing sector of Eswatini: The moderating role of leadership behaviours

dc.contributor.advisorRowley, Colin
dc.contributor.emailichelp@gibs.co.za
dc.contributor.postgraduateDlamini, Mfundo Veletfu
dc.date.accessioned2025-06-30T07:02:56Z
dc.date.available2025-06-30T07:02:56Z
dc.date.created2025-09
dc.date.issued2025-03-04
dc.descriptionMini Dissertation (MBA)--University of Pretoria, 2024.
dc.description.abstractThe digitalisation of performance management systems has significantly changed how organisations make decisions as they now have access to real-time performance data. This enables data-driven decision making which aligns operations with strategic objectives. However, there is limited understanding of how leadership behaviours influence the successful implementation of digital performance management systems. The study examines how leadership behaviours influence the connection between performance management systems and digital transformation, in Eswatini's manufacturing industry. A cross-sectional quantitative research method was used to collect survey data form 126 managers in manufacturing firms in Eswatini. Pearson correlation and hierarchical regression analyses were used to evaluate four hypotheses. The findings indicate that leadership behaviours positively correlate with both performance management systems effectiveness and digital transformation. However, the results do not support the idea that leadership behaviours moderate the relationship between performance management systems and digital transformation. The findings offer practical insights for business leaders in Eswatini, highlighting the necessity for focused leadership development programs to support digital transformation in the manufacturing sector. However, concentrating on a single industry and geographic location limits the generalisability of the findings. Future research should consider longitudinal designs and comparative studies across various sectors to gain a deeper understanding of the role of leadership in digital transformation.
dc.description.availabilityUnrestricted
dc.description.degreeMBA
dc.description.departmentGordon Institute of Business Science (GIBS)
dc.description.facultyGordon Institute of Business Science (GIBS)
dc.description.sdgSDG-09: Industry, innovation and infrastructure
dc.description.sdgSDG-08: Decent work and economic growth
dc.identifier.citation*
dc.identifier.otherA2025
dc.identifier.urihttp://hdl.handle.net/2263/103041
dc.language.isoen
dc.publisherUniversity of Pretoria
dc.rights© 2024 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
dc.subjectUCTD
dc.subjectSustainable Development Goals (SDGs)
dc.subjectPerformance Management Systems
dc.subjectDigital Transformation
dc.subjectLeadership Behaviours
dc.subjectManufacturing
dc.subjectEswatini
dc.titlePerformance management systems and digital transformation in the manufacturing sector of Eswatini: The moderating role of leadership behaviours
dc.typeMini Dissertation

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