The science of service management and engineering : an analysis from within an African context
| dc.contributor.author | Weeks, R.V. (Richard Vernon) | |
| dc.date.accessioned | 2008-06-10T13:06:31Z | |
| dc.date.available | 2008-06-10T13:06:31Z | |
| dc.date.issued | 2007 | |
| dc.description.abstract | The Science of Service Management and Engineering (SSME), as an emergent discipline, has its roots embedded within the fertile grown of a global services economy. In this paper an attempt is made to gain clarity as to the "SSME" concept and the implications thereof within an African context, with specific reference to the role of academic institutions as innovative thought leaders. | en |
| dc.format.extent | 112768 bytes | |
| dc.format.mimetype | application/pdf | |
| dc.identifier.citation | Weeks, R 2007, 'The science of service management and engineering: an analysis from within an African context', Journal of Contemporary Management, vol. 4, pp. 30-45. [http://www.journals.co.za/ej/ejour_jcman.html] | en |
| dc.identifier.issn | 1815-7440 | |
| dc.identifier.uri | http://hdl.handle.net/2263/5863 | |
| dc.language.iso | en | en |
| dc.publisher | Journal of Contemporary Management | en |
| dc.rights | Journal of Contemporary Management | en |
| dc.subject | Services management | en |
| dc.subject | Science of services management and engineering | en |
| dc.subject | SSME | en |
| dc.subject | Global services economy | en |
| dc.subject | Information and computer technology | en |
| dc.subject | SSME in Southern Africa | en |
| dc.subject | ICT skills | en |
| dc.subject.lcsh | Information Technology | |
| dc.subject.lcsh | Computers | |
| dc.subject.lcsh | Engineering | |
| dc.title | The science of service management and engineering : an analysis from within an African context | en |
| dc.type | Article | en |