Implementing a business process management solution at an engineering software solution provider
Loading...
Date
Authors
Oosthuizen, Ruda
Journal Title
Journal ISSN
Volume Title
Publisher
University of Pretoria. Faculty of Engineering, Built Environment and Information Technology. Dept. of Industrial and Systems Engineering
Abstract
Implementation of a pilot model for a BPM system in order to demonstrate how it can be used to monitor and improve business process performance.
Description
Thesis (B Eng. (Industrial and Systems Engineering))--University of Pretoria, 2011.
Keywords
Mini-dissertations (Industrial and Systems Engineering), Business Engineering, Process modelling, Process improvement, Balanced scorecard, Performance management