Data privacy compliance benefits for organisations - a cyber-physical systems and Internet of Things study

Abstract

The protection of people’s privacy is both a legal requirement and a key factor for doing business in many jurisdictions. Organisations thus have a legal obligation to get their privacy compliance in order as a matter of business importance. This applies not only to organisations’ day-to-day business operations, but also to the information technology systems they use, develop or deploy. However, privacy compliance, like any other legal compliance requirements, is often seen as an extra burden that is both unnecessary and costly. Such a view of compliance can result in negative consequences and lost opportunities for organisations. This paper seeks to position data privacy compliance as a value proposition for organisations by focusing on the benefits that can be derived from data privacy compliance as it applies to a particular subset of information technology systems, namely cyber-physical systems and Internet of Things technologies. A baseline list of data privacy compliance benefits, contextualised for CPSs and IoT with the South African legal landscape is proposed.