Optimising beneficiary choices : standardisation of medical scheme benefit options

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Date

Authors

Nkomo, Phakamile W.F.
Koch, Steven F.
Thsehla, Evelyn M.M.
Willie, Michael M.

Journal Title

Journal ISSN

Volume Title

Publisher

Health Systems Trust

Abstract

Market segmentation analyses suggest that beneficiaries are confused by too many benefit options; that choice sets facing different beneficiaries are not the same; and that information is not equally accessible.

Description

Keywords

Beneficiaries, Benefit options, Choice, Information, Medical scheme

Sustainable Development Goals

Citation

Nkomo, P.W.F., Koch, S.F., Thsehla, E.M.M. et al. 2019, 'Optimising beneficiary choices : standardisation of medical scheme benefit options', South African Health Review, vol. 8, pp. 89-104.