The Malcolm Baldridge National Quality Awards

Abstract

The Malcolm Baldridge National Quality Awards are similar in nature to the National Productivity Awards, which are annually presented by the NPI, in recognition of outstanding achievements in productivity improvement. These awards are managed by the National Institute of Standards and Technology (NISI') of the USA and are presented to American Companies in recognition of outstanding quality achievements. In this paper the core values and examination criteria of the Malcolm Baldridge National Quality Awards will be discussed;Die Malcolm Baldridge Nasionale Kwaliteitstoekennings is vergelykbaar met die Nasionale Produktiwiteitstoekennings, wat jaarliks deur die NPI gemaak word, om uitstaande prestasie op die gebiede van produktiwiteitsverbetering te erken. Hierdie pryse word deur die Nasionale Instituut van Standaarde en Tegnologie (NISI') van die VSA administreer en word aan Amerikaanse firrnas toegeken as erkenning vir uitstaande kwaliteitsprestasies. In hierdie referaat sal die kernwaardes en beoordelingskriteria van die Malcolm Baldridge Nasionale Kwaliteitstoekennings bespreek word.