A review of human resource challenges in the South African trucking transportation industry

Abstract

This study investigates the critical human resource challenges within the South African transportation industry and explores strategies to enhance workforce stability and operational efficiency. Utilizing a systematic literature review, the study analyzes peer-reviewed articles, industry reports, and case studies to identify key issues such as a critical skills shortage, high employee turnover, an aging workforce, and poor employee well-being. The shortage of qualified drivers, mechanics, and logistics planners hampers operational efficiency, while high turnover rates disrupt stability and increase costs. The aging workforce further exacerbates labor shortages, and the demanding work conditions negatively impact employee health, reducing productivity and retention. Labor relations are also strained, with frequent wage disputes and working conditions leading to service disruptions and financial losses. The study suggests that addressing these challenges requires strategic interventions, improved training, better working conditions, and proactive labor management. While the study provides valuable insights, it acknowledges limitations due to data variability and scope, highlighting the need for further research. Ultimately, the study offers practical implications for industry stakeholders and policymakers, providing recommendations for improving employee retention, training, and labor relations in the sector, thereby enhancing overall workforce management and operational efficiency