Factors contributing to the success of benchmarking : a South African perspective
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Date
Authors
Human, Jacobus Schalk
Shotter, Magdalena
Journal Title
Journal ISSN
Volume Title
Publisher
Faculty of Economic and Management Sciences, University of Pretoria
Abstract
This study aims to identify the factors that have an influence on the success of benchmarking projects, and finds that listed South Aftican manufacturing companies achieve a high degree of success with their benchmarking projects. The key success factors are a cost-benefit analysis and the formulation of an implementation plan during the planning stage of the process. Other factors include limitation of the scope and length of the project, an optimum number of four partners, the selection of partners of similar size and the inclusion of partners from other industries. It was also found that the compliance with a code of conduct by all the partners and the consideration of ethical and legal aspects
are essential elements of success.
Description
Keywords
Partnership benchmarking, Manufacturing companies, Cost-benefit analysis, Consortium benchmarking, Code of conduct, Benchmarking, Benchmarking projects, Benchmarking partners, Accounting, Manufacturing, Economics
Sustainable Development Goals
Citation
Human, JS & Shotter, M 2001, 'Factors contributing to the success of benchmarking: a South African perspective', South African Journal of Economic and Management Sciences, vol. 4, no. 1, pp. 26-40. [http://www.journals.co.za/ej/ejour_ecoman.html]