JavaScript is disabled for your browser. Some features of this site may not work without it.
Please be advised that the site will be down for maintenance on Sunday, September 1, 2024, from 08:00 to 18:00, and again on Monday, September 2, 2024, from 08:00 to 09:00. We apologize for any inconvenience this may cause.
A legal analysis of the role and mandate of the National Consumer Tribunal in South Africa
The National Consumer Tribunal (NCT) is an important institution that was established under section 26 of the National Credit Act 34 of 2005 (NCA) which is entrusted with resolving consumer disputes and enforcing consumer protection laws. The NCT also derives its mandate from the Consumer Protection Act 68 of 2008 (CPA). The NCT plays an essential part in upholding consumer rights and encouraging consumer confidence as it also plays a role in educating consumers about their rights and that there is hope that consumer disputes can be resolved. Vulnerable consumers are often more likely to be taken advantage of by unfair practices like misleading advertising, misleading sales tactics, or abusive contract terms. The NCT is a crucial regulatory authority that needs to function effectively in combatting such conduct to protect consumers. Notwithstanding this, the NCT is facing several challenges that negatively affect it from discharging its role and mandate effectively. Accordingly, this research evaluates such challenges by analysing the provisions contained in the CPA and the NCA to provide solutions and recommendations to assist the NCT in discharging its role and mandate efficiently.
Description:
Mini Dissertation (LLM (Consumer Protection Law))--University of Pretoria, 2023.
The fundamental consumer rights granted to consumers by the Consumer Protection Act 68 of 2008 (hereinafter referred to as the CPA) would be without meaning if no avenues of redress were available to enforce them. The ...
Although consumer protection is not a new concept in South African law, the Consumer Protection Act 68 of 2008 (CPA) now provides
for a much more comprehensive and encompassing mechanism to protect consumers. Consumers ...
In the foundational consumer protection policy document, the Draft Green Paper on the Consumer Protection Framework (Green Paper), the South African policymaker proclaimed that a ‘lack of enforcement results in widespread ...