Guidelines to analyse the end-to-end transition from traditional learning to an e-learning online solution : a corporate viewpoint

Abstract

In 2021, there is still a race between education and technology. With the new and powerful technology term digitalisation, we see how mobile devices, online platforms, artificial intelligence and the internet changes jobs and education. Once again, technology is racing ahead, and the education system is required to keep up. This research study focuses on the development of education in organisations with a focus on transitioning from traditional learning methods to online learning in a corporate environment. The SAP SuccessFactors learning management system has been the solution of choice to transition employees to an online learning platform for many organisations around the world. It is an advanced software system that allows organisations to deliver online learning content efficiently to their employees while incorporating analytics and the tracking of employees' progress. The Covid-19 pandemic has resulted in organisations and educational institutions worldwide closing their doors. Globally, more than 1.2 billion learners and employees are no longer making use of physical learning facilities. This has led to organisations’ rapid transition to an online platform.

This research study obtained data from the employees of an organisation that had transitioned from traditional learning techniques to online learning with the use of SAP SuccessFactors. The transition was analysed to obtain specific results on how it impacted on the organisation and its employees. Although the SAP SuccessFactors learning module has been incorporated globally, there is little or no literature to guide organisations and their employees on its adoption. Therefore, this study will develop guidelines that organisations and employees can use in the transition to e-learning. The study makes use of experimental learning cycle (ELC) theory, which is aimed at helping participants reflect on their experiences. It also analyses how their situation and future decisions can be improved by using the knowledge provided to make improvements. The data collected in this qualitative study is based on 15 participants from one organisation. The outcome of this study shows a positive adoption rate from the participants involved and provides organisations with a guideline when transitioning from traditional learning to e-learning and how it can benefit the wider organisation. The results emphasise that transitioning to an e-learning platform is the most beneficial solution for the growing number of individuals who require access to accommodating learning methods. In addition, the results state that organisations will benefit from the scalability, effectiveness, quick delivery and reduced costs of online learning.