Towards a Robust Consumer Protection Driven Regulatory Framework for E-commerce in Nigeria

Abstract

This study focuses on consumer protection in Nigeria’s e-commerce Landscape. This study critically examines the extant regulatory frameworks in Nigeria. It compares its framework with international instruments and South Africa’s frameworks, a fellow leading e-commerce giant on the continent. This study draws out lessons that Nigeria can learn from South Africa’s success in providing robust laws to protect online consumers. It concludes with practical recommendations on improving Nigeria’s current regulatory frameworks to engender consumer confidence in e-commerce.