New technologies in the field of tourist guiding: threat or tool?

Loading...
Thumbnail Image

Authors

De la Harpe, Michelle
Sevenhuysen, Karina

Journal Title

Journal ISSN

Volume Title

Publisher

Istanbul University

Abstract

This article examines the impact of new technologies on the field of tourist guiding. It has been found throughout the preliminary research that a large gap in this field exists in academic literature. It is therefore important to study the role of the tourist guide in this era of emerging technologies, both in and outside the museum spectrum, to better understand the future place that tourist guiding will have in the tourism industry. Different types of new technologies are examined in relation to the field of tourist guiding, and the various benefits and limitations of these technologies are also discussed. It can be argued that only when embracing the positive aspects of both new technologies and tourist guiding can one offer tourists the best experience in the digital age. This realisation can greatly impact the way in which tourism managers design tourist experiences and tourist guides interact with both technology and tourists.

Description

Keywords

Tourist guide, New technologies, Apps, Smartphones, Virtual tours

Sustainable Development Goals

Citation

De la Harpe, M. & Sevenhuysen, K. (2020). New technologies in the field of tourist guiding: Threat or tool? Journal of Tourismology, 6(1), 13-33. https://doi.org/10.26650/jot.2020.6.1.0009.