A conceptual knowledge visualisation framework for transfer of knowledge : an organisational context

Abstract

Revolutionary advances in science and technology enables organisations to apply and optimise a world of visual and experiential learning in order to enhance the skills and knowledge of their employees. Furthermore, the volume and complexity of knowledge and information are such that unless a reporting structure is overlaid upon it, it may remain meaningless. Knowledge visualisation uses graphical representations to convey organisational knowledge, enabling employees to share and recall relevant knowledge. However, in order to assist organisations to create and transfer knowledge more effectively through knowledge visualisation, the aim of this study is to provide a conceptual knowledge visualisation framework for the transfer of knowledge for organisations. A conceptual knowledge visualisation framework was designed through a systematic literature review process where 15 organisational knowledge visualisation elements were identified. The 15 elements were grouped and presented in a 4-layered, embedded conceptual framework that organisations may apply to their knowledge visualisation efforts. By using such a framework, organisations may optimise learning and improve knowledge and skills of its employees.