Abstract:
This article provides the contextualisation of public value theory and its
measurement in Public Administration. It explores the various definitions of
public value and how the public value theory has evolved over the past two
decades. The article also proposes theoretical propositions that influence
the provision and measurement of public value. With the acknowledgement
that there is no widely accepted definition of public value, the views of various authors on what this concept entails and how to go about creating it are
explored. The article focuses on the various frameworks to measure public
value, including the contributions of Moore (1995), Meynhardt (2017) and
Faulkner and Kaufman (2017) in terms of the most appropriate approach to
measure public value as identified for this study. The methodology involves
a critical desktop research in terms of a conceptual analysis of the various
frameworks to measure public value to develop the most appropriate approach to measure public value.
