Data for the research was drawn from documentary evidence and primary interviews with municipal officials, elected officials and local citizens. The study concluded that though the municipality is conscious of the need for public participation in budgeting, the involvement of the public in the process needs to be improved. Capacity building is also needed to increase the participation of city officials, elected officials and citizens. This study contributes to citizen-focused service delivery in municipalities. It also contributes to the scholarly understanding of effective public participation in local government.