Abstract:
Informal settlements are often not mapped, and only anecdotal evidence is commonly found on the activities that take place daily
within these settlements. To address, this lack of information we followed a participatory GIS (PGIS) approach to mapping the daily
struggles of individuals in the informal settlement of Alaska, Mamelodi, in Pretoria, South Africa. We interviewed twelve community
members and started to analyse the data, but the question arises, how do we visualize and communicate the results? We decided to
make use of web maps and story maps, and we implemented them both in Esri ArcGIS Online and in Mapbox. In this paper, we present
the results of an evaluation of ArcGIS Online and Mapbox for creating web maps and story maps for PGIS projects. A list of evaluation
criteria was developed based on literature and our experience. The results show that both ArcGIS Online and Mapbox are suitable
options for creating web maps and story maps, but that they have different barriers to entry. We also found that story maps are superior
in some cases to web maps for creating visualizations for PGIS projects as they provide a narrative with which the user can connect
and a more immersive environment than web maps.
