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| dc.contributor.author | Mostert, F.J.
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| dc.contributor.author | Hlabisa, B.C.
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| dc.contributor.author | Majola, S.C.
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| dc.contributor.other | Southern African Transport Conference (21st : 2002 : Pretoria, South Africa) | |
| dc.date | July 2002 | |
| dc.date.accessioned | 2008-11-11T05:11:38Z | |
| dc.date.available | 2008-11-11T05:11:38Z | |
| dc.date.issued | 2002-07 | |
| dc.description | This paper was transferred from the original CD ROM created for this conference. The material on the CD ROM was published using Adobe Acrobat technology. The original CD ROM was produced by Document Transformation Technologies Postal Address: PO Box 560 Irene 0062 South Africa. Tel.: +27 12 667 2074 Fax: +27 12 667 2766 E-mail: doctech@doctech.co.za URL: http://www.doctech.co.za | en_US |
| dc.description.abstract | Paper presented at the 21st Annual South African Transport Conference 15 - 18 July 2002 "Towards building capacity and accelerating delivery", CSIR International Convention Centre, Pretoria, South Africa. | en_US |
| dc.identifier.citation | Mostert, FJ, Hlabisa, BC & Majola, SC 2002, 'Improving service delivery:the good governance process', Paper presented to the 21st Annual South African Transport Conference, South Africa, 15 - 18 July. | en_US |
| dc.identifier.isbn | 0620288558 | |
| dc.identifier.uri | http://hdl.handle.net/2263/7848 | |
| dc.language | eng | |
| dc.language.iso | en | en_US |
| dc.publisher | SATC | en_US |
| dc.relation.ispartof | SATC 2002 | |
| dc.rights | University of Pretoria | en_US |
| dc.subject | Batho Pele white paper | en_US |
| dc.subject | Good Governance Programme | en_US |
| dc.subject | KwaZulu-Natal Department of Transport (KZNDOT) | en_US |
| dc.subject | Transformation of the public service | en_US |
| dc.subject.lcsh | Transportation -- South Africa -- Congresses | en |
| dc.subject.lcsh | Transportation -- Standards -- South Africa -- Congresses | en |
| dc.subject.lcsh | Public administration -- Standards -- South Africa -- Congresses | en |
| dc.subject.lcsh | Public officers -- Training of -- South Africa | en |
| dc.subject.lcsh | Civil service -- Standards -- South Africa -- Congresses | en |
| dc.subject.lcsh | South Africa -- Politics and government -- Congresses | en |
| dc.title | Improving service delivery:the good governance process | en_US |
| dc.type | Presentation | en_US |
