The development of Messenger bots for teaching and learning and accounting students' experience of the use thereof

Abstract

This study reports on the development of two Messenger bots, designed to facilitate the learning of introductory and intermediate accounting. The Messenger bots were developed using a visual development environment that requires no coding knowledge. A thick description of the development of the Messenger bots is provided to encourage replication. It is submitted that instructors, rather than programmers, should take ownership of developing Messenger bots for teaching and learning. Preliminary exploration of the students’ satisfaction yielded positive results. Suggestions are made for specific applications of Messenger bots in teaching and learning and for further research exploring the use of Messenger bots in teaching and learning.